Any customer-focused company wants employees to communicate the company's high quality standards to the customer. Our experience has shown how important a committed workforce is for the success and profitability of a company. In many industries, employees are the direct touch points to customers, hence the company's most important asset. Not only are committed employees more motivated and more productive, they know your business and become the best advocates of your company.
Committed employees stay with the company longer, and can go the extra mile to reach a performance above expectations.
Market PMRT conducts research programmes to help your management offer the right work environment to employees.
Optimize your Customers with Market PMRT:
- We analyze the level of commitment amongst employees, segment your workforce population based on their loyalty to the company and are able to show you how many employees are at each stage of commitment.
- We are able to help you devise the factors that influence employees' feelings about the company and we investigate how you are performing on each of these factors.
- Feedback can be elicited by enterprise-wide studies that allow measurement of job satisfaction, attitude about the company as a place of work, morale, supervision, leadership and direction, culture and corporate values, company image benefits and other topics of interest to management.
- Our research insights are able to direct your management on what resources need to be put in place, what strengths need to be leveraged and what areas need to be improved, in order to enhance employee commitment.